Systems outgrew your plan.
We put them in order.

Reimer Original leads implementations, connects systems, builds what’s missing, and puts agents on the repetitive work — from a single stubborn workflow to the platforms an entire enterprise runs on.

Fig. 1 — Five kinds of engagement
Scenario 01 Illustrative · generic systems, no client data
13 spreadsheets → one daily briefingDaily status, reminders, and defect updates, automatedIndividuals to enterprises
Selected clients
City of HopeBest Western
BroadcomValley Water
Pepperdine UniversityTrinity Health
University of MinnesotaPrincipal Financial Group
Fig. 2 — Three sizes of client, one discipline

Find yourself on the map.

The same four moves — assess, architect, build, automate — applied at whatever size you are right now. Pick the one that looks like you.

Size · Starting outIllustrative
Across every size

A knowledge base with its own agent.

Everything the organization knows — documents, email, tickets, the wiki nobody updates — indexed and searchable, with an agent that answers from it and respects who is allowed to see what. Set up by us, handed to you, owned by your team.

How agents are held to a standard
Knowledge base · How it worksIllustrative
Fig. 3 — How we work

Four moves, in order, on a living map of your systems.

Whether it’s a two-week assessment or a year-long platform, the shape is the same. You always know which move we’re on and what you’ll have at the end of it.

Move · Assess
Drag a system to see what depends on it
Fig. 4 — Agents, held to a standard

AI automation that behaves like software, because it is.

The interesting part of agents isn't what they can do. It's what they're allowed to do.

Most automation fails on trust, not capability. So every agent we deploy runs inside the same discipline as any other system in the map: a defined job, a defined boundary, and a record of everything it touched.

How we scope an automation

R1

Logged

Every run, every record, every decision — written down where your team can read it.

R2

Reviewable

Anything the agent isn't sure about goes to a person. Exceptions are the design, not the failure.

R3

Reversible

Nothing posts, sends, or changes without a rule you wrote and a way to undo it.

Fig. 5 — From the field

Thirteen spreadsheets stayed. The reading and the chasing didn’t.

A health care client was running a large travel-and-expense implementation out of thirteen spreadsheet tabs — requirements, fit/gap, test results, status, defects — updated live every day. We left the spreadsheets where they were and put an end-of-day run behind them: a live dashboard, a status email to the whole team, reminders to each tester with what was due, and updates to every defect owner. Nobody wrote status again.

Read the full account  ·  All field notes

Before · 13 tabs, read by hand
After · one evening run
Dashboard · status · reminders · defect updates
13
spreadsheet tabs, unchanged
4
outputs, every evening, nobody composing them
All
testers and defect owners reminded automatically
Contact

Tell us what’s not working. We’ll tell you what we’d look at first.

Thirty minutes, no deck. If we’re not the right fit, you’ll leave with a clearer picture of the problem anyway.

Huntington Beach, CALinkedIn
Which looks most like you? optional
We read every one. No newsletter, no drip sequence.